I appreciated the place, its delightful and delicious breakfast.

my room was spacious and absolutely perfect and had central heating, a safe box, and multi-channel tv. the beds were exceptionally comfortable and the bathroom was excellent. the location of the hotel was central, close to gardens. the service was absolutely top-notch. some of the staff members were pleasant.

Great customer care, parking on-site. The staff was very efficient and the restaurant served amazing meals. Nice location in the L'Escale restaurant, elegant style building.

I enjoyed staying in the prestige queen room with a fantastic view and water straight from the wall. the staff were incredibly helpful during my stay. - the location is unbeatable, close to a ferry stop. - the interior design of the hotel is amazing.

Delightful morning meal by the pool. Exceptionally comfortable bed, excellent bathroom, central heating, safe box, and multi-channel TV in the room. - the staff were pleasant and helped with private parking. - Stunning location with an unforgettable view of the lake. - Top-notch services. - the gym was a big bonus.

The bed was comfy. The room was good sized and beautifully maintained. Every staff member was incredibly helpful and top-class. The hotel had a central location in the cozy wine bar.

We were pleasantly surprised by the stunning location of the hotel, overlooking the picturesque Lake Como. The pools, especially the pool in the lake, were absolutely beautiful and provided a unique and refreshing swimming experience. The service was exceptional, with attentive and friendly staff who made us feel special from the moment we arrived. We also appreciated the small touches, such as the jars of candy in the lobby and the monogrammed chocolates in our room. Despite the expense, we felt that our stay at the Grand Hotel was worth every penny. We will definitely be returning multiple times in the future. I highly recommend this hotel for a perfect and unforgettable experience.

I had an amazing experience at this hotel. The service was exceptional from the moment I arrived at the Milan airport to every interaction with the staff at the hotel. The cleanliness of the hotel was impeccable, and the facilities were top-notch. The three swimming pools provided plenty of options for relaxation. The hotel's location on the lake offered breathtaking views that were simply magnificent. Additionally, the breakfast provided was a standout, with a wide variety of delicious options to choose from. The staff at the hotel, from the bar to the restaurant, made my stay very memorable.

Nothing could have been better.

The staff, especially Antonio and Claudia, were friendly and accommodating. The hotel facilities, including the spa and pool areas, were lovely. The location across the road from the lake was convenient. The breakfast was delicious and catered to all tastes.

Nothing not to love.

During our Christmas stay at this hotel, we loved the stunning views of the lake from our room and the delicious breakfast served on the terrace. The location of the hotel was perfect, with easy access to the ferry port and nearby attractions. Another advantage we enjoyed was the friendly and helpful staff, who provided excellent service throughout our stay.

It was also frustrating that our requests for tea cups and saucers took multiple calls before they were provided. Additionally, the response time for any requests from our room was quite slow, sometimes taking longer than 30 minutes.

The hotel exuded elegance and transported us to a different time with its lavish decor. The staff were exceptional, providing top-notch service throughout our stay. Additionally, the amenities such as the pools and facilities were outstanding. We particularly enjoyed the beautiful view of the lake and the convenient location that allowed us to easily explore the surrounding area.

While it was difficult to find any faults with this amazing hotel, we felt that the service did not meet our expectations considering the price. There were instances of slow room service and a lack of communication between the front desk and staff at the beach bar.

Beautiful hotel, lovely facilities, attentive staff, exceptional food, amazing pools.

Can honestly say there wasn't anything not to like.

Beautiful location. Excellent and friendly staff. Variety of dining options. Stunning pools in garden and on the beach. Truly a breathtaking place.

This beautiful hotel is situated right in front of the stunning lake, offering breathtaking views. Its proximity to a ferry stop makes it convenient for exploring the area. The hotel even has a pool that floats in the lake itself, providing a unique swimming experience. The cellar restaurant serves delicious meals, and the rooms are tastefully furnished with comfortable beds and lovely balconies. The staff is friendly and provides excellent service. Guests can enjoy a lavish breakfast with a wide variety of options.

Some guests have reported issues with a smell of sewerage in their rooms.

Upon entering this hotel, we were impressed by the magnificent lobby and the stunning grounds. Our room, although not very spacious, had a breathtaking lake view and a small balcony that allowed us to enjoy it even more. the breakfast buffet was exceptional, offering a variety of options that made us feel just like at a wedding every morning.

Although the staff was helpful and friendly, we experienced a minor issue with a smell of sewage in our room, originating from the bidet. Even though we informed the staff, the problem was not entirely resolved during our stay, but they did their best to make things better.

Our stay at the Grand Hotel was worth every penny. The value we got for our money was exceptional. The room was beautiful with breathtaking views of the lake. The location couldn't have been better, and the staff treated us like VIPs.

Hotel breakfast could have been better with a greater variety of options.